Shipping and Delivery

Miravelle Fashion - Shipping & Delivery Policy

Shipping & Delivery Policy

Last Updated: July 24, 2025

📦 Shipping Overview

  • Where we ship: Within the United Kingdom
  • Product eligibility: All items in our online store
  • Estimated delivery timeframe: 9–13 business days
  • Shipping fees: Completely free—no charges for standard delivery
  • Currency: All transactions are processed in GBP (£)
🚚 FREE UK SHIPPING ON EVERY ORDER 🚚

1 Service Coverage

Miravelle Fashion provides shipping services exclusively throughout the United Kingdom to both residential and business locations. Our delivery network covers England, Scotland, Wales, and Northern Ireland. While we currently focus on domestic delivery, we are exploring opportunities to expand our reach internationally in the future.

2 Product Availability

Our shipping service encompasses every item featured in our online catalog. We take great care in packaging each order with professional materials to safeguard your fashion pieces during transport and guarantee they reach you in pristine condition.

3 Delivery Destinations

All shipments are sent directly to the delivery address specified at checkout. Please be aware that we currently do not provide services to collection points, postal boxes, or automated parcel stations.

4 Order Processing Cutoff

Orders submitted before 4:00 PM (GMT) on weekdays (Monday through Friday) will enter processing the same day. Orders placed after this time or during weekends and public holidays will begin processing on the following business day.

Sustainable Batch Processing: To maintain our commitment to environmental responsibility and provide competitive pricing, we process orders in batches once minimum quantities are reached. This approach helps us work more sustainably while keeping costs fair for our customers.

5 Order Preparation Period

Our fulfillment process—encompassing order verification, quality checks, and secure packaging—requires 1 to 2 business days before your items are dispatched to our shipping partner.

6 Transit Duration

Following dispatch, packages generally arrive within 8 to 11 business days. Deliveries occur Monday through Friday, excluding UK public holidays. During peak shopping periods or promotional events, delivery times may extend slightly.

Complete delivery timeframe: 9 to 13 business days from order placement.

7 Order Tracking

Once your order ships, you'll receive a personal tracking code via email. Use our Track & Trace system to monitor your package's journey. If tracking information doesn't appear immediately, please allow 1-2 business days for the shipping carrier to update their systems.

8 Address Modifications

Need to change your delivery location? Reach out to us at support@miravelle-fashion.com immediately. We'll make every effort to accommodate your request, though modifications may not be feasible once processing has commenced.

9 Delivery Issues & Returns

Important: Should your package be returned due to incorrect address information, delivery refusal, or non-collection from postal services, Miravelle Fashion reserves the right to deduct £20 from your order total to cover return logistics and potential reshipment costs.

10 Import Fees & Duties

Since our shipping is limited to the UK market, customers will not encounter customs charges or import duties. Should we introduce international shipping services, comprehensive information about applicable fees and taxes will be made available.

11 Missing Packages

In the unfortunate event that your package goes missing or encounters delivery complications, we will dispatch a replacement order before initiating any refund procedures. We stand behind every order we send.

Get in Touch

Have questions or simply want to chat with us? We'd love to hear from you!

📧 Contact Details

🏢 Business Information

🕒 Service Hours

  • Monday - Friday: 9:30 AM - 5:30 PM (GMT)
  • Weekend: Closed
  • Email Support: Available 24/7

We aim to respond within 24 hours during operating hours.