Privacy policy
Miravelle Fashion
Privacy Policy
Last Updated: July 24, 2025
🔒 Our Commitment to Your Privacy
At Miravelle Fashion ("we," "our," or "us"), we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website at miravelle-fashion.com or engage with our services.
By accessing our website, registering an account, or making a purchase, you agree to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Important: We may update this Privacy Policy from time to time. We'll notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date above.
📖 Key Definitions
To ensure clarity throughout this Privacy Policy, here are important terms and their meanings:
Company
Refers to Miravelle Fashion, registered in the United Kingdom, responsible for your information under this privacy policy.
Personal Data
Any information that directly, indirectly, or in connection with other information allows for the identification of a natural person.
Device
Any internet-connected device such as a phone, tablet, computer, or other device used to visit our website and use our services.
Service
The service provided by Miravelle Fashion as described in our terms and on our platform.
Cookie
A small amount of data generated by our website and stored by your web browser to identify your browser and store preferences.
Third-party Service
Advertisers, marketing partners, and others who provide content or services we think may interest you.
📊 Information We Collect
We collect personal information from various sources to deliver and improve our services. The information we gather depends on how you interact with our website and services.
📝 Information You Provide
- Name and contact details
- Email address and phone number
- Billing and shipping addresses
- Account credentials
- Customer support correspondence
🔍 Automatically Collected Data
- Device and browser information
- IP address and location data
- Website usage patterns
- Pages visited and time spent
- Network connection details
🤝 Third-party Information
- Payment processor data
- Social media information
- Marketing partner insights
- Fraud detection services
- Analytics platform data
⚙️ How We Use Your Information
We use your personal information for several purposes, always in accordance with applicable data protection laws:
Primary Uses:
- To process and fulfill your orders
- To provide customer service and support
- To improve and personalize your experience
- To send service-related communications
- To detect and prevent fraud
- To comply with legal obligations
Marketing Communications: With your consent, we may send you promotional emails, newsletters, and updates about our products. You can unsubscribe at any time using the link in our emails or by contacting us directly.
🍪 Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and collect information about how you use our website.
🔧 Essential Cookies
- Enable core website functionality
- Remember items in your cart
- Maintain your login session
📈 Performance Cookies
- Collect usage analytics
- Help improve website performance
- Understand visitor behavior
🎯 Marketing Cookies
- Deliver relevant advertisements
- Measure campaign effectiveness
- Personalize your experience
Managing Cookies: You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality and your user experience.
🤝 Information Sharing
We take your privacy seriously and only share your personal information when necessary and in accordance with this policy:
- Service Providers: Payment processors, shipping partners, hosting providers, and customer support services
- Business Partners: Marketing and analytics partners who help us improve our services
- Legal Requirements: When required by law, court orders, or to protect our rights and safety
- Business Transfers: In case of merger, acquisition, or sale of business assets
- With Your Consent: When you specifically authorize us to share your information
Third-party Services: We do not sell or trade your personal information to unrelated third parties. All service providers are required to handle your data securely and only for specified purposes.
🔐 Data Security & Retention
Security Measures: We implement various security measures including SSL encryption, secure servers, and restricted access to protect your personal information. However, no method of transmission over the internet is 100% secure.
Data Retention: We retain your information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. When no longer needed, we securely delete or anonymize your data.
Payment Security: Your credit card information is encrypted during transmission and is not stored on our servers after transaction completion. Payment processing is handled by trusted third-party processors.
⚖️ Your Privacy Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
📋 Right to Access
Request a copy of the personal data we hold about you and information about how it's used.
✏️ Right to Rectification
Request correction of inaccurate or incomplete personal information.
🗑️ Right to Erasure
Request deletion of your personal information, subject to legal obligations.
📦 Right to Data Portability
Request your data in a structured, machine-readable format for transfer.
🚫 Right to Object
Object to certain uses of your data, such as marketing communications.
⏸️ Right to Restrict Processing
Request limitation of how we process your personal information.
Exercising Your Rights: To exercise any of these rights, contact us at support@miravelle-fashion.com. We may need to verify your identity before processing your request.
👶 Children's Privacy
Our services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately so we can delete such information.
🌍 International Data Transfers
Miravelle Fashion is based in the United Kingdom. Your information may be transferred to, stored in, and processed in countries outside your residence, including countries with different data protection laws.
Transfer Safeguards: When transferring data internationally, we use appropriate safeguards such as Standard Contractual Clauses or adequacy decisions to ensure your data remains protected.
🔗 Third-party Links
Our website may contain links to third-party websites not operated by Miravelle Fashion. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
📧 Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please don't hesitate to contact us. We're committed to addressing your privacy concerns promptly and transparently.
Privacy Questions?
We're here to help with any questions about your privacy and how we handle your personal information.
📧 Contact Support
- Email: support@miravelle-fashion.com
- Phone: +44 7591 942155
- Contact Form: Contact Page
🏢 Business Information
- Company: Miravelle Fashion
- Address: Unit 17 Stephenson Road, St Ives, PE27 3WJ, UK
🕒 Support Hours
- Monday - Friday: 9:30 AM - 5:30 PM (GMT)
- Weekend: Closed
- Email Support: Available 24/7
We aim to respond to privacy inquiries within 24 hours during business hours.